Terms of service

Terms of Service

Effective Date: October 2025
Last Updated: October 2025

Summary of Key Terms

Company: Tile Armor
Website: tilearmor.com
Contact: info@tilearmor.com
Address: 18000 Commerce Parkway, Mt Laurel, NJ 08054, USA
Geographic Scope: We sell and ship only within the United States and Canada.
Pricing: Prices are displayed on tilearmor.com and may change without notice. Shipping, taxes, and duties (where applicable) are calculated at checkout.
Key Policies: Privacy Policy • Refund Policy • Shipping Policy
Consumer Rights: Nothing in these Terms limits your statutory consumer rights under applicable law.

1. Overview

This website is operated by Tile Armor (“Tile Armor,” “we,” “us,” or “our”). By visiting the site or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including additional terms, conditions, and policies referenced or linked herein.

If you do not agree to these Terms, you may not access the website or use any services. Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products and services.

2. Eligibility and Online Store Terms

By using the site, you represent that you are at least the age of majority in your state or province of residence, or that you have provided consent for any minor dependents who use the site under your supervision. You may not use our products for any unlawful or unauthorized purpose.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card data) may be transferred unencrypted over various networks. Credit card data is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our written permission.

4. Information Accuracy

We strive for accuracy but do not warrant that information on the site is complete, current, or error-free. Materials on the site are provided for general information only and should not be relied upon as the sole basis for decisions. We may modify site content at any time without obligation to update any information.

5. Modifications to Service and Prices

Prices are subject to change without notice. We may modify or discontinue the Service (or any part or content) without notice and shall not be liable for any modification, price change, suspension, or discontinuance.

6. Products and Services

Some products or services may be available exclusively online and may have limited quantities. All descriptions of products or pricing are subject to change at any time without notice. We reserve the right to limit sales to any person, household, geographic region, or jurisdiction and to limit quantities. We do not warrant that product colors displayed on your device will be accurate. Product quality is warranted only as expressly stated by us and subject to applicable law.

7. Orders, Billing, and Account Information

We may refuse, limit, or cancel orders at our discretion, including orders placed under the same customer account, credit card, or billing/shipping address. If we make a change to or cancel an order, we may attempt to notify you via the email and/or billing address/phone number provided at checkout.

You agree to provide current, complete, and accurate purchase and account information and to promptly update such information as needed. For more details, see our Refund Policy.

8. Optional Tools; Third-Party Links

We may provide access to third-party tools “as is” and “as available,” without any warranties. Your use of optional tools and third-party sites is at your own risk and subject to the terms and policies of those third parties. We are not responsible for third-party content, products, services, websites, or resources.

9. User Content and Feedback

If you submit ideas, proposals, or other materials (collectively, “comments”), you grant Tile Armor a non-exclusive, royalty-free, worldwide license to edit, copy, publish, distribute, translate, and otherwise use such comments. You agree that your comments will not violate any rights of third parties or contain unlawful, defamatory, or obscene material, or malware. You are solely responsible for your comments and their accuracy.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

From time to time, the site or Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have submitted your order), to the extent permitted by law.

12. Prohibited Uses

You are prohibited from using the site or its content for unlawful or prohibited purposes, including: (a) violating any laws; (b) infringing intellectual property rights; (c) harassing, defaming, or discriminating; (d) uploading malware; (e) collecting personal data of others; or (f) interfering with the site’s security. Violations may result in termination of your access.

13. Mobile Messaging (SMS/MMS) Marketing

If you opt in to receive text messages from us, you consent to receive recurring marketing messages at the mobile number provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP; for help, reply HELP or contact info@tilearmor.com. Delivery is subject to effective transmission by your carrier. We comply with the TCPA, CAN-SPAM Act, and applicable state telemarketing laws (including California and Florida).

14. Dispute Resolution and Complaints

A. How to Contact Us

If you have a concern or complaint about our products or services, please contact info@tilearmor.com. We will acknowledge receipt and aim to respond within 10 business days.

B. Arbitration; Small Claims

To the fullest extent permitted by law, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration in Marlton, New Jersey, administered by the American Arbitration Association. Each party bears its own fees unless the arbitrator decides otherwise. Nothing prevents you from bringing qualifying claims in small-claims court or seeking public injunctive relief where required by law. Class and representative actions are waived to the extent permitted by law.

15. Disclaimer of Warranties; Limitation of Liability

The Service and all products are provided “as is” and “as available”, except as required by law. We make no warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose.

To the maximum extent permitted by law, Tile Armor and its affiliates, officers, employees, agents, contractors, suppliers, and licensors are not liable for indirect, incidental, punitive, special, or consequential damages (including lost profits, revenue, or data). In jurisdictions that restrict such limitations (e.g., California or Quebec), these apply only as permitted by law.

16. Indemnification

You agree to indemnify, defend, and hold harmless Tile Armor and its affiliates, officers, directors, agents, contractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or violation of any law or third-party rights.

17. Severability

If any provision of these Terms is found unlawful, void, or unenforceable under applicable law, it shall be enforced to the fullest extent permitted, and the remainder shall remain in effect. Invalidity in one jurisdiction does not affect validity in others.

18. Governing Law

These Terms and any separate agreements for our Services are governed by the laws of the State of New Jersey, United States, without regard to conflict-of-law principles.

19. Changes to the Terms

You can review the most current version of these Terms at any time on this page. We may update these Terms with a revised “Last Updated” date. Continued use of the site or Service after updates constitutes acceptance of the revised Terms.

20. Notice to California Residents

Pursuant to Cal. Civ. Code §1789.3:

Company Name: Tile Armor
Address: 18000 Commerce Parkway, Mt Laurel, NJ 08054
Email: info@tilearmor.com
Pricing/Fees: Prices are displayed on tilearmor.com and may change without notice. Shipping, taxes, and duties (where applicable) are calculated at checkout.
Complaints: If unresolved, contact the California Department of Consumer Affairs, Consumer Information Division, 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, or visit https://www.dca.ca.gov.

California Consumer Privacy Act (CCPA/CPRA): California residents have rights regarding access, deletion, correction, and opt-out of the “sale” or “sharing” of personal information. See our Privacy Policy for details.

21. Notice to Canadian Users (PIPEDA)

Canadian users may request access to and correction of personal information by contacting info@tilearmor.com. Processing is subject to identity verification and legal limitations.

22. Accessibility

We are committed to ensuring these Terms are accessible to users with disabilities, including screen-reader compatibility. To request this policy in an alternate format, contact info@tilearmor.com.

23. Contact Information

Tile Armor
Attn: Legal Department
18000 Commerce Parkway
Mt Laurel, NJ 08054, USA
Email: info@tilearmor.com